Samaritans Reviews

Samaritans has an overall rating of 4.3 based on 7 reviews. Customer feedback on Samaritans is mixed.

4.3/5.0

7 reviews

5 Stars

3

4 Stars

3

3 Stars

1

2 Stars

0

1 Star

0

All Samaritans Reviews (7)
bobby_Jameson94
May 30, 2026
"It Helped a Little, Just Not as Much as I Hoped"
I picked this up hoping it would really solve the problem for me. At first, I was actually encouraged because I did notice a bit of improvement, and it felt like it was moving things in the right direction. But after using it for a while, it just didn’t quite do enough to fully meet what I needed. So overall, I’d say it was useful, but not a complete fix
michaellacey5256
May 23, 2026
"Felt safe to open up, even with a short wait"
I reached out to Samaritans at a point where I really needed to talk to someone, but I didn’t want anyone around me to know what was going on. It felt private, and I never felt like I was being pushed to explain more than I was ready to.

The person who replied was really calm and didn’t judge me at all, which made it easier to trust them quickly. Weirdly, I remember staring at a tiny chip in my mug the whole time while I was messaging them, and somehow having someone just listen on the other end made that moment feel less awful.

The only reason I’d give it 4 stars instead of 5 is that I did have to wait a little while, but i understand they’re busy. I’m still really grateful the service is there when you need it.
NicoleDevenport_27
April 20, 2026
"I reached out through samaritans.org late one night..."
I reached out through samaritans.org late one night when I was feeling really overwhelmed and low. The site was simple to navigate, and the person I connected with was genuinely kind, calm, and completely non-judgmental, which meant so much in that moment.
I’m giving 4 stars only because I did have to wait a little while, but once I got through, the support felt warm and reassuring. They were patient with me and helped me feel less alone, and I’m grateful it helped me get through the night.
john_Baker78
April 04, 2026
"They really listened without judging me"
I felt like they took the time to listen to what I was going through. I didn’t feel judged or rushed at all, just heard and understood.
David_lindquist85
February 21, 2026
"They’re there when I need someone steady"
I’ve called Samaritans a few times when my head’s been all over the place and I just needed someone to sit with me in it. For me, the biggest thing is that they don’t jump in trying to solve everything or make it about advice. They just listen, let me talk at my own pace, and don’t make me feel rushed or awkward. Every time I’ve reached out, it’s felt calm, kind, and steady, which is exactly what I needed in those moments. I’m really glad they’re there
joan-Lewis
January 22, 2026
"They actually showed up when it mattered"
I was in a tough spot and really needed to reach someone, even late in the day. They answered by phone and email without making me feel like a bother. it’s just a decent way to treat people when they need help, and I really appreciated it
evaeis1157
January 09, 2026
"Usually quick when I need them"
Most of the time I get a reply fast, which is all I’m really looking for when something comes up. There was one time I had to wait a bit longer, and I remember checking back like, okay, maybe they’re busy or maybe it’s just one of those days. But overall, they’ve been there when I needed help.
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